Kolari Pocket Full Spectrum Camera with Infrared Filter Options

• Canon ELPH 180 Digital Camera (converted to full-spectrum)
• Rechargeable battery
• Charger
• Wriststrap
• Camera Starting Guide

• Professional dust free infrared conversion in an ISO Class 5 clean bench using high quality glass and fused quartz
• Anti-reflective coated filters to reduce hotspots and glare
• The ONLY company that uses optically engineered IR filters for the best infrared photography camera you can own
• Free and quick 1-2 week average turnaround
• Over 900 supported models for infrared conversion
• 550nm, 590nm, 665nm, 720nm, 850nm, NDVI/Blue IR, Full Spectrum, and Two Spectrum infrared filters all one low price!
• Free custom lens calibration
• Free domestic return shipping with a mail-in box option
• 1 year warranty on converted cameras and infrared conversions
• Authorized repair shop partner for long term service of your infrared converted camera

All of our conversions and converted or modified cameras come with a 1 year warranty for post-conversion malfunctions and electronic issues related to the conversion service.

This warranty does not include wear and tear repairs such as, but not limited to; shutter failure. Warranty does not cover user-caused damage, or other issues unrelated to our conversion services or camera modifications.

For more comprehensive coverage we highly recommend our Extend warranty, which also covers accidental damage.

Our standard turnaround time for camera conversions is 2 weeks on average for most models. This is only an estimate and not a guarantee. Our standard turnaround time may occasionally exceed 2 weeks during our busy season (April-August) or take less than 2 weeks in our off-season (September-March).

We also offer 5-day and 1-2 day rush processing options on our camera conversions for an additional fee. Our rush services allow us to coordinate the logistics of your conversion ahead of time to meet your deadlines to the best of our ability. Our rush processing time does not include shipping times.

We do our best to accommodate each and every one of our customers year-round.

If ordering one of our pre-converted cameras, keep in mind that they are made to order and are not eligible for rush processing. Please allow at least 2 weeks before your camera ships out to you. Plan for trips and assignments accordingly!

Any time frames that we provide, including shipping time, turnaround time, and rush processing times, are only estimates and are subject to availability. We make no guarantees on service time or shipping times.

Do you accept international orders?

Absolutely! For accurate shipping costs, please enter your complete shipping address during the checkout process. Some locations may be subject to a remote area surcharge via FedEx Express. The system will not automatically calculate this surcharge. Please check the following link if your city/zip code is considered a remote area: Zipcodes_OPA_ODA.pdf

If you place an order and your city/zip code is on this list, we’ll reach out to you via email to collect the surcharge.

***We legally can not declare lower values for customs and duties. We ship all of our international orders from the United States.  Please note that we do not collect taxes, duties, or VAT. International customers are responsible for all duties, taxes, and VAT that may be charged by their respective local customs office. You may also be subject to a brokerage charge when you choose FedEx, UPS, or DHL shipping options.***

Infrared Photography Feature: Paul Logan-Stevens

60-Day Hassle-free Returns

If you are unsatisfied with your purchase for any reason, Kolari accepts returns on most products within 60 days of purchase. We can either provide exchanges in the form of store credit, which can be used sitewide, or we can issue full refunds via the method you originally used for payment. To be eligible for a full refund, the product must be in new, mint condition, including all original, undamaged packaging materials and accessories. Items that are damaged, dirty, dented, scratched, or missing major components may be denied for return. Kolari is not responsible for personal data or items left inside of returned merchandise.

Prior Approval

All returns must be pre-approved by Kolari before items are sent back. To initiate a return or exchange, please send an email to contact@kolarivision.com with your name, order number, and reason for return. Once the return has been approved, you will receive an RMA/packing slip that must be included in the return shipment. Unless the incorrect product was received or your product arrived damaged or defective, you are responsible for all return shipping costs. Kolari strongly recommends purchasing tracking and insurance when sending items. Kolari will not take responsibility for any returns lost or damaged in the mail.

Damaged, Defective, or Incorrect Items

It is important to thoroughly inspect all items upon delivery. If you receive a damaged, defective, or incorrect product, please email us at contact@kolarivision.com within 14 days of product delivery to file a claim. Once a claim has been filed, we will work with you to solve the problem.

Non-returnable Items

• Orders outside the 60-day return period
• Damaged products not reported within 14 days of delivery
• Items no longer in like-new condition (scratched, damaged, dented, cracked, dirty)
• Products with missing accessories or packaging
• Digital items such as LUTs, presets, online courses, or photography software
• Converted cameras
• Custom items
• Used gear

International Returns

International customers or customers in U.S. territories are responsible for both return shipping and any duties associated with the return. Original shipping costs, import duties and taxes are also non-refundable.

Shipping Fees

Refunds do not include any shipping charges on the initial order. Items purchased with free shipping will still receive a full refund on the value of the item. The customer is responsible for all return shipping charges to send the product back to Kolari. Kolari cannot provide return labels at this time.

Restocking Fee

If any condition of the return policy listed above is not met, Kolari reserves the right to reject the return entirely or impose a restocking fee of 20% of the purchase price of the item, not including shipping. If a returned item is unopened or appears to be in brand-new condition, including packaging and accessories, the restocking fee will be waived.

PayPal Fee

All returned orders that were paid via PayPal will incur a non-refundable fee of 5% of the purchase price of the item, not including shipping. The PayPal fee will be automatically waived if you choose to accept your refund as store credit, which can be used for purchases sitewide.

FAQs:

Can I return used gear?

All used gear sales are final and not eligible for a return unless the product in question is damaged or defective upon delivery or not as described. If used gear is found to be damaged, defective or not as described, it must be reported within 14 days of purchase for potential return.

Can I return converted cameras?

All of our cameras are made to order upon your request. Due to the custom nature of our converted cameras, all converted camera sales are final and not eligible for a return, however, they are covered by our warranty. For warranty details please refer to the specific product page.

Can I return my order after the 60-day return period?

Unfortunately, we are unable to accept any returns outside of our 60-day return period. If you’re having issues with any of our products, please send an email to contact@kolarivision.com and we’ll be more than happy to help or troubleshoot your issue.

What if I purchased Kolari products from another site and/or seller?

For purchases made through third-party resellers such as Amazon, B&H, Adorama, eBay, or others, customers will need to contact the vendor directly for any exchange or return requests. Unfortunately, we are unable to process refunds for purchases made through these resellers.

Who is responsible for shipping costs?

The customer is responsible for all return shipping costs, including optional tracking and insurance, unless the item that was received was incorrect, damaged, or defective, in which case Kolari will provide you shipping instructions to return the item at our cost.